How it works:
Ask the salesperson to fill out a Global Blue Tax Free Form for you (name and foreign address must be completed) and to give you the Global Blue envelope with a list of all Refund Points. The original invoice must be stapled to the Global Blue Form.
Present your purchase to the customs officer when you leave the European Union, and have the Tax Free Form stamped with the customs emigration stamp. No refund is possible without this stamp! You can cash your refund at over 700 Refund Points world-wide, e.g. at airports, or in your own home country (see the Global Blue envelope). Alternatively, you can send the Global Blue Form to Global Blue and have the money transferred to you.
At Vienna airport, you will find Global Blue in the shopping mall and on the east pier (A gates) in the immediate vicinity of the customs counter. Further payment points in Vienna can be found on the website of Global Blue.
The average refund after deduction of a handling fee by Global Blue amounts to about 13 % of the purchase price.
